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You’ve just put on a load of laundry in your Samsung washer thinking you can go about the rest of your day. However, your washer surprises you with one of several Samsung washing machine error codes. These codes act as a guideline to indicate what fault your washer is experiencing. And in this guide, you’ll discover the different Samsung washer error code meanings and a few DIY ways for fixing Samsung washing machine faults. Let’s get started.
What Are Samsung Washing Machine Error Codes?
Samsung washer error codes are the communication channel between your washing machine’s “brain” and you. They indicate what the fault the washer is experiencing so that you can carry out more guided and accurate Samsung washing machine troubleshooting.
Why do error codes appear on Samsung washing machines?
The purpose of error codes on Samsung washing machines is to indicate what is at fault with the washer so that you can take the most appropriate steps to carry out your own DIY Samsung washer repair.
How error codes help diagnose faults
Error codes are linked to the mechanics of the machine. When something is wrong or faulty with your washer, an error code appears to help you identify the fault and then ensure you take the right steps to address it. From needing a Samsung washing machine reset to other common Samsung washer problems, this guide will help you address small issues yourself so that you can save yourself time, money and hassles.
Common Samsung Washing Machine Error Codes and Their Meanings
Wondering what are the error codes on a Samsung washer or how do I clear the error on my Samsung washing machine? The guide below has you covered. Focusing specifically on the Samsung appliance brand, we give you details about possible causes and potential troubleshooting tips.
4C/4E – Water supply issues
- What it means: This code indicates a problem with the water supply to the washing machine. It might occur if the water pressure is too low, the inlet valve is blocked, or the hose is kinked.
- When it might happen: The 4C/4E error often appears during the initial water fill at the start of the wash cycle or during the rinse cycle.
- Troubleshooting steps:
- Ensure the water tap is fully open.
- Check the inlet hose for kinks or bends.
- Clean the water inlet filters to remove any debris.
- Verify water pressure meets the minimum requirement for your machine model.
5C/5E – Drainage problems
Imagine your Samsung washing machine stops mid-cycle and displays a 5C error. This is often caused by debris clogging the pump filter, a problem Domex technicians encounter regularly. A quick inspection and filter cleaning can restore your washer’s functionality within minutes, ensuring minimal disruption.
- What it means: The machine cannot drain water properly, possibly due to a blocked drain pump or hose.
- When it might happen: This error typically occurs at the end of the wash or rinse cycle when the machine is trying to empty water.
- Troubleshooting steps:
- Check the drain hose for kinks, blockages, or improper positioning.
- Inspect the drain pump filter and remove any debris like lint or small objects.
- Ensure the end of the drain hose is not submerged in water, which can cause backflow.
DC/DE – Door lock error
- What it means: The door is not properly locked or aligned, or the lock mechanism is faulty.
- When it might happen: This error may appear when the machine starts a cycle or if the door opens unexpectedly mid-cycle.
- Troubleshooting steps:
- Check if the door is properly closed and aligned with the frame.
- Inspect the door latch for any damage or obstruction.
- If the problem persists, the door lock assembly may need replacement.
HE1/HE – Heating element fault
- What it means: The heating element has failed, or the thermostat isn’t detecting the correct temperature.
- When it might happen: This error typically occurs during cycles that require hot water, such as cotton or intensive wash programs.
- Troubleshooting steps:
- Reset the machine by unplugging it for a few minutes and restarting the cycle.
- Inspect the heating element for visible damage or call a technician to check the thermostat.
Sud – Too many suds detected
- What it means: The washing machine has detected excessive foam caused by too much detergent or the wrong type.
- When it might happen: The Sud error often appears during the wash cycle when the machine struggles to agitate properly due to excess suds.
- Troubleshooting steps:
- Stop the cycle and run an additional rinse cycle to clear the suds.
- Use high-efficiency (HE) detergent for future washes.
- Measure detergent according to the load size to prevent overuse.
UB – Unbalanced load
- What it means: The machine has detected that the load inside the drum is unevenly distributed.
- When it might happen: The UB error is common during the spin cycle, especially if heavy items like towels or bedding are bunched together.
- Troubleshooting steps:
- Stop the cycle and redistribute the laundry evenly in the drum.
- Remove large or heavy items and balance them with smaller garments.
- Restart the spin cycle.
Full List of Samsung Washing Machine Error Codes
| Error Code | Meaning | Troubleshooting Tip |
|---|---|---|
| 4C/4E | Water supply issue | Check water tap, hose, or filter for blockages. |
| 5C/5E | Drainage problem | Ensure the drain hose and filter are clear. |
| 3C/3E | Motor defect or overload | Reduce load size and restart the machine. |
| DC/DE | Door lock error | Check door alignment and clean the latch. |
| HE1/HE | Heating element fault | Inspect the heater or call for repairs. |
| LE/LE1 | Water leakage detected | Look for visible leaks and tighten connections. |
| OE/OF | Overflow error | Check for clogs and ensure correct detergent use. |
| UB | Unbalanced load | Redistribute laundry evenly in the drum. |
| Sud | Too many suds detected | Use less detergent and run a rinse cycle. |
| tE1/tE2 | Temperature sensor error | Check the sensor or call for professional help. |
| UC | Voltage error | Stabilise power supply or use a surge protector. |
| bE | Button error | Ensure buttons are not stuck or jammed. |
| AE/AE6 | Communication error | Restart the machine or check wiring connections. |
| 1E | Water level sensor error | Clean or replace the water level sensor. |
| CE | Cooling fan error | Ensure the fan is clear of debris or call for service. |
When to Call a Professional Repair Service
Signs you need expert assistance
While you may be able to troubleshoot some Samsung washing machine error codes yourself, there are cases when you’ll need professional help. Examples of such cases include:
- Recurring error codes
- Unresponsive controls or
- Internal component failures
Why choose Domex for Samsung washing machine repairs
Our Domex technicians are trained in diagnosing and repairing Samsung washing machines, with years of experience resolving common issues like Sud errors and water supply problems. Whether it’s a blocked drain or a faulty heating element, our team delivers fast, reliable repairs backed by years of industry expertise. With Domex, you can trust your Samsung appliance repairs are in good hands.
How to Prevent Samsung Washing Machine Error Codes
Pro tips from a professional washing machine repair specialist
To help you maintain your washing machine and avoid unnecessary repairs, here are some valuable tips from one of Domex’s expert repair specialists:
- Clean the filter regularly
A blocked filter is one of the most common causes of washing machine issues. Check and clean your machine’s filter every month to remove lint, coins, hair, and other debris. This simple step can prevent drainage problems and prolong your machine’s lifespan.
- Use the right amount of detergent
Excess detergent can cause a buildup of soap residue inside your machine, leading to error codes like “Sud.” Always measure detergent according to the load size and opt for high-efficiency detergent if your machine is compatible.
- Leave the door open after use
After each wash, leave the washing machine door slightly ajar to allow the drum to dry. This prevents mould and unpleasant odours from forming inside the machine.
- Check hoses for wear and tear
Inspect the inlet and outlet hoses every six months for cracks, kinks or leaks. Replace them if necessary to avoid water supply or drainage issues.
- Balance your loads
An unbalanced load can strain the machine and lead to errors like “UB.” Always distribute laundry evenly in the drum and avoid overloading it. If you’re washing bulky items, balance them with smaller items.
- Run a maintenance wash
Every month, run an empty cycle at the hottest setting with a cup of white vinegar or a washing machine cleaner. This helps remove detergent residue, mould and limescale buildup, keeping your machine running efficiently.
For more details, why not take a look at the most common washing machine symbols and their meanings?
Frequently Asked Questions (FAQs)
What are the error codes on a Samsung washer?
Samsung washing machines are equipped with error codes to help users identify specific issues, ranging from water supply errors (4C/4E) to unbalanced loads (UB). These codes reduce troubleshooting time and ensure quick problem identification. For example, a 4C error may indicate a blocked inlet filter, while a Sud error points to detergent overuse. And if you’re wondering what is the most common problem with a Samsung top loader washing machine, take a look at our detailed guide.
How do I clear the error on my Samsung washing machine?
Clearing an error depends on the type of issue:
- For temporary errors, such as “UB” (unbalanced load), stop the machine and adjust the load.
- For electrical glitches, reset the machine by unplugging it for 5–10 minutes, then plug it back in and restart.
- Persistent errors like “5C/5E” (drainage problem) may require cleaning the pump filter or inspecting hoses for blockages.
What is the most common problem with Samsung washing machines?
Unbalanced loads (UB error) are among the most frequent issues. This occurs when heavy items like towels or bedding are loaded unevenly, causing the machine to vibrate excessively. Redistributing the load often resolves the problem, but if left unchecked, it may strain the motor over time.
Conclusion
In conclusion, understanding Samsung washing machine error codes can help identify issues quickly, but resolving them often requires expert care. At Domex, we specialise in fast, reliable appliance repairs, ensuring your washing machine gets back to peak performance in no time.
With a team of experienced engineers, transparent pricing, and a commitment to exceptional customer service, Domex is your trusted partner for hassle-free repairs. Choose Domex for peace of mind and the confidence that your appliances are in expert hands.
Need Help With Your Samsung Washing Machine? Call Us Now At 0330 210 2100 Or Get a Free Quote Today!