As a key component in any modern home, keeping your fridge and freezer in full working order is of utmost importance. Domex have over a decade’s worth of experience as one of the largest independent domestic appliance servicing companies in the UK, making us ideally placed to carry out all fridge repairs in the London, Epsom and the South East area.
Types of Fridge Repairs We Undertake
- Temperature irregularities
- Electrical issues
- Frost build up/freezing
- Faulty thermostat
- Leaks or puddles inside
- Damaged condenser coils
- And many more!
And many more!
Why Choose Domex Appliance Services?
Fast, Reliable ServiceWe offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit.
Great ValueWe quote diagnostic and repair fees separately. You only pay the repair fee if we fix your appliance. If we can’t, you just pay for the diagnostic.
You Are in ControlChoose the day and time for us to visit, and we will send you a 3 hour window when our engineer is due to arrive.
We Are ExpertsWe know appliances and how to repair them. This is why we are trusted by most major manufacturers to be their service partner.
ConfidenceYou get an industry leading 12 months guarantee on your repair including any electrical / mechanical (non-cosmetic) parts we fit.
TrustworthyOur experienced engineers are DBS (CRB) checked, trained comprehensively. We have awesome reviews, incredible service scores and multiple awards!
Our dedicated fridge repairs engineers are regularly trained to service all new and existing freestanding, integrated and built-in units from leading manufacturers, including AEG, Fridgemaster, LG, Siemens and many more, and carry out safety checks as standard at every job.
We come direct to you, offering 3 hour slots with weekend times available, and our engineers will contact you 30 minutes before arriving to ensure that you never miss our visit. Take a look at the My Repair section of our website to track or change your fridge repair slot.
With thousands of lines of stock in both our warehouse and repair vehicles, you can be sure that Domex have the right part for your fridge repair, and we offer a 1 year guarantee on all parts and labour.
What Our Customers Say
After waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
Called as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
Job ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
Excellent service, engineer Alexis was very polite, and very thorough.
Very reasonable charges, except for Rangemaster part.
Would definitely use this company again and highly recommend them.
Outstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
Job Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
Fast efficient service with highly skilled staff
Punctual polite respectful. Knew what was wrong and dealt with it quickly
Called Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
the two repair men that came to repair my washing machine were very polite and did the job very efficiently
Many thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
They were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
Very professional and speedy service
Thank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well.
The price was also very reasonable and now my broken fridge is up and running again.
Absolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
The engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
Great repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
Professional, helpful and transparent charges
It was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
Our washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…
The combination fridge-freezer is extremely popular for many homes and businesses, meaning that when they break down or encounter faults, it can cause havoc for your daily operations.
Fresh and frozen food doesn’t last long without proper cooling, so when your fridge-freezer is broken, look no further than the professional engineers at Domex. With our experience repairing fridge-freezers from a huge range of manufacturers, we can get you back up and running, regardless of what model you have. We are even an Approved Service Centre for a range of top brands such as Beko, Samsung and Whirlpool.
Common fridge-freezer problems we help tackle include:
- Excessive noise
- Inefficient cooling
- Faulty ice maker
- Over freezing
American-style fridge-freezers can often be so large that professional assistance is recommended to preserve your appliance and your safety. With safety checks as standard and a 1 year guarantee on all parts and labour, you get peace of mind with our services.
We provide repair slots for the same day, evenings and weekends – whatever suits your schedule. Plus, our engineers will call when they’re 30 minutes away to prevent you having to wait around or miss the appointment. Track your repair on our website domex-uk.co.uk/my-repair/
Book your fridge-freezer repair slot today by getting in touch with us – you can call us on 0330 210 2100 or use the form on the contact page. We operate throughout London, Epsom and the South East.
We provide repair slots for the same day, evenings and weekends – whatever suits your schedule. Plus, our engineers will call when they’re 30 minutes away to prevent you having to wait around or miss the appointment.
Book your fridge-freezer repair slot today by getting in touch with us. We operate throughout London, Epsom and the South East.