Fridge Freezer Repairs In London

  • Same or next day visits offered
  • Trusted by manufacturers
  • No call-out fee

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Domex engineer in COVID-19 PPE inspecting fridge freezer

Fridge Freezer Repairs

The combination fridge-freezer is extremely popular for many homes and businesses, meaning that when they break down or encounter faults, it can cause havoc for your daily operations.

Fresh and frozen food doesn’t last long without proper cooling, so when your fridge-freezer is broken, look no further than the professional engineers at Domex. With our experience repairing fridge-freezers from a huge range of manufacturers, we can get you back up and running, regardless of what model you have. We are even an Approved Service Centre for a range of top brands such as Beko, Samsung and Whirlpool.

Types of Fridge Freezer Repairs we undertake

  • Leaks or puddles
  • Strange noises
  • Faulty thermostats
  • Frost build up
  • Inconsistent temperature
  • Electrical problems
  • Fan and motor problems
  • And many more!

Highly professional American fridge freezer repairs and installations

Whether you have a built-in or standalone American fridge freezer for domestic or commercial use, you know how reliable these machines are. Keeping food perfectly preserved at just the right temperature means food longevity and freshness guaranteed. But when your American fridge freezer starts malfunctioning or giving you problems, you’re faced with the challenge of food going to waste and unpleasant odours emerging from your fridge.

To avoid this situation, you need a specialist engineer to carry out your professional and high quality American fridge freezer repairs and troubleshooting that gives you greater peace of mind and which ensures that you do not waste additional time or resources on costly repairs. That’s where we at Domex come to the fore with our specialist side-by-side fridge freezer repair service.

Wondering what you get when you choose our fridge freezer repair service? The answer is quite extensive. For starters, when you book your service with us, you can do so easily and at your convenience by giving us a call or booking online. Once you’ve done this, you’ll get a time and date for your appointment that suits your schedule. You can take advantage of same-day and next-day services, in addition to our regular weekday slots.

With us, you can also take advantage of our 15+ years of repair experience and once the day of your appointment arrives, you can expect your assigned engineer to give you a call up to 30 minutes before their arrival. The aim of this is to make your appointment as seamless as possible so that we do not waste your time or affect your schedule unnecessarily.

When your engineer arrives in a branded and fully equipped van, you will enjoy accurate diagnostics and thorough repairs. The fact that we bring a broad range of spare parts along with us means that you get to take advantage of a service that is completed as efficiently as possible. In fact, nearly four out of every five repair jobs we carry out are completed in as little as one visit, as we strive to keep all follow up visits to an absolute minimum so as not to waste your time.

Your courteous and professional engineer will also attend to the repairs and troubleshooting and provide you with a 12-month guarantee on the fault repaired and/or spare parts fitted so that you can enjoy greater peace of mind and convenience with a hassle-free service that’s unparalleled. What’s more is that our engineers go through some of the most intensive industry training on a broad range of fridge freezer makes and models, to ensure you get the quality service you are looking for.

Multi-door fridge freezer repairs with a 12-month guarantee

With our extensive industry experience spanning over 15 years and our team of highly trained engineers, we at Domex are considered an Approved Service Partner to multiple global appliance brands and manufacturers, meaning that when you are looking for high-quality and professionally executed multi-door fridge freezer repair near you, you can take advantage of a comprehensive service that covers your needs from A to Z with ease and simplicity.

There are many American fridge types on the market and it doesn’t matter which one you have in your home or on your commercial premises. You need quality and accurate diagnostics and repairs with excellent workmanship.

Our highly trained engineers will be able to help you with any repairs, including single door, double door, triple door, side by side door and French door fridge freezer repair. Well-skilled, equipped and experienced engineers with an extensive knowledge of all types of fridge freezers mean you can enjoy quality repair work with a 12-month guarantee on the fault repaired and/or spare part fitted.

We make sure to bring those spare parts along with us to ensure we don’t waste your time and to keep all follow up visits to a minimum. We know that when you need a quality service, you need it to be as efficient as possible and that’s exactly what our service offering guarantees you: professionalism with courtesy that gives you the help you need when you need it most.

Why Choose Domex Appliance Services?

Fast, Reliable Service

We offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit.

Great Value

We quote diagnostic and repair fees separately. You only pay the repair fee if we fix your appliance. If we can’t, you just pay for the diagnostic.

You Are in Control

Choose the day and time for us to visit, and we will send you a 3 hour window when our engineer is due to arrive.
20+years ofexperience

We Are Experts

We know appliances and how to repair them. This is why we are trusted by most major manufacturers to be their service partner.


You get an industry leading 12 months guarantee on your repair including any electrical / mechanical (non-cosmetic) parts we fit.


Our experienced engineers are DBS (CRB) checked, trained comprehensively. We have awesome reviews, incredible service scores and multiple awards!

Common fridge-freezer problems we help tackle include:

American-style fridge-freezers can often be so large that professional assistance is recommended to preserve your appliance and your safety. With safety checks as standard and a 1 year guarantee on all parts and labour, you get peace of mind with our services.

With our multi-award winning service that comes on the back of hundreds of exceptional Trustpilot reviews, left by happy customers, we take great pride in being able to resolve uncommon and common refrigerator problems, including:

  • Excessive noise
  • Inefficient cooling
  • Faulty ice maker
  • Over freezing
  • Broken light
  • Compressor motor running non-stop
  • Frequent defrosting
  • Water accumulation
  • No power connectivity
  • A build up of unpleasant odours
  • And many others

Because of their large size and potential issues, addressing American fridge freezer problems often requires professional assistance. That’s why we highly recommend that you preserve your costly investment in your appliance and your safety. With safety checks as standard and a one-year guarantee on the fault repaired and/or spare parts fitted, you get complete peace of mind with our services.

When your American fridge freezer or any other type of freezer is giving you problems, it’s time to call in the experts to take care of the issues. No matter what make or model you have, you can rely on an Approved Service Partner that’s trusted by multiple global appliance brands and manufacturers, meaning you get quality assurance and peace of mind guaranteed.

With our engineers’ extensive and rigorous internal training that not only meets but exceeds the industry’s quality standards, when you choose Domex, you are choosing a reliable and trusted household name in the industry for your fridge freezer repairs and troubleshooting. Whether you need diagnostics, thorough installation, maintenance or repair work, we’ve got you covered.

Book a repair with us today by giving us a call or by filling in the short online form on our website. Choose a same-day, next-day or regular weekday slot for your appointment and take advantage of courteous and professional engineers who want to provide you with the best service possible.

With our quality guarantee, our attention to detail and commitment to resolving your fridge freezer problems, you can rest assured of quality workmanship that restores the functionality and increases the longevity of your appliance for smoother operations and fewer hassles further down the road.

Domex is on hand to help repair all of these common fridge freezer problems and more.
Be sure to reach out today at 0330 210 2100 or get a quote.

What Our Customers Say

SidneyAfter waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
TimCalled as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
AnonymousJob ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
Mrs BonifaceExcellent service, engineer Alexis was very polite, and very thorough. Very reasonable charges, except for Rangemaster part. Would definitely use this company again and highly recommend them.
AnonymousOutstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
AnonymousJob Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
PatBFast efficient service with highly skilled staff
Angie VannerPunctual polite respectful. Knew what was wrong and dealt with it quickly
AnthonyCalled Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
Daksha Barmaksizthe two repair men that came to repair my washing machine were very polite and did the job very efficiently
RosieMany thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
SW LondonThey were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
KellyVery professional and speedy service
SylviaThank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well. The price was also very reasonable and now my broken fridge is up and running again.
Zuhre OmerAbsolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
FahadThe engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
Angela & DavidGreat repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
AnonymousProfessional, helpful and transparent charges
TraceyIt was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
AnonymousOur washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…

Approved service centre for the above brands and many more.

We provide repair slots for the same day, evenings and weekends – whatever suits your schedule. Plus, our engineers will call when they’re 30 minutes away to prevent you having to wait around or miss the appointment.

Book your fridge-freezer repair slot today by getting in touch with us. We operate throughout London, Epsom and the South East.

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