Fridge Freezer Repairs In London

  • Same or next day visits offered
  • Trusted by manufacturers
  • No call-out fee

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Domex engineer in COVID-19 PPE inspecting fridge freezer

London Fridge Repair: Fast, Reliable & Guaranteed by Domex

The combination fridge-freezer is extremely popular for many homes and businesses, meaning that when they break down or encounter faults, it can cause havoc for your daily operations.

Fresh and frozen food doesn’t last long without proper cooling, so when your freezer or fridge is broken, look no further than the professional local refrigeration engineers at Domex. With our extensive experience in repairing domestic appliances from a huge range of manufacturers like LG, Bosch, Hotpoint, Haier, Zanussi, Electrolux, Liebherr, and more. We are even an Approved Service Partner for a range of top brands such as Beko, Samsung and Whirlpool. So, whatever model of cold storage appliance you have, your local, trusted and reliable engineer can help, whether you need Samsung fridge engineers or anything in between.

Types of Refrigerators, Freezers and Fridge Freezers We Repair:

  • Freestanding & built-in/integrated refrigerators

  • Top & bottom freezer refrigerators

  • French door refrigerators

  • Side-by-side refrigerators

  • American-style fridge freezers

  • Multi-door fridge freezer

  • Compact & counter-depth refrigerators

  • Ice machines

  • Wine coolers

  • Mini/small fridges

Why Choose Us for Expert Freezer and Fridge Repairs in London?

Same-Day & Next-Day Appointments

Booking your fridge repairs with us doesn’t have to mean time wasted. Especially in emergencies. Book your hassle-free same-day or next-day appointment today.

Emergency fridge repairs in London

Accidents happen but that doesn’t have to mean spoiled food or a faulty appliance for long. Your emergency fridge repairs with Domex are now a breeze.

Transparent Pricing & Free Quotes

Get a free quote with us and take advantage of our transparent pricing. No frills. No fuss. Just a quality fridge repair service that you can always count on.

Manufacturer-Approved Local Technicians

As an Approved Service Partner to many manufacturers, our experienced local technicians are perfectly equipped to handle any fridge problem you may be encountering.

12 months Guaranteed Repairs

We offer a reliable 12-month guarantee on faults repaired and/or spare parts fitted so that you can enjoy greater peace of mind knowing your fridge has been repaired through excellent workmanship.

Efficient Services & Quality Parts

Your assigned Domex engineer will call you up to 30 minutes before arrival and bring along with them all the right spare parts needed for the job in a fully equipped van.

Common Fridge Problems We Fix in London

Our local engineers can easily replace common fridge freezer parts, including thermostats, evaporator fans, condenser coils, door seals, ice makers, and water dispensers. It doesn’t matter what type of refrigerator problems you are experiencing, whether standard or American fridge freezer problems, we are here to help. Some of the most frequently encountered issues we can help fix include:

Fridge Not Cooling (weak cooling, uneven cooling)

Possible issues of poor cooling could include a malfunctioning compressor, low refrigerant levels or a faulty thermostat.

Freezer Not Freezing (insufficient freezing, inconsistent freezing)

Potential issues with a freezer not freezing may involve a defective thermostat, inadequate airflow, or a malfunctioning defrost system.

Over-Freezing (excessive freezing, frost build-up)

Possible causes of over-freezing in a freezer might include a malfunctioning thermostat, improper temperature settings or a faulty door seal.

Inconsistent Temperature Fluctuations

When experiencing inconsistent temperature fluctuations, potential causes could involve a malfunctioning temperature sensor, insufficient airflow or problems with the defrost system.

Leaking (internal leaks, water dispenser leaks)

Possible causes of a leaking fridge might include a clogged or frozen defrost drain, a damaged water inlet valve or a cracked water supply line.

Excessive Frost Build-up (including in freezer compartment, on evaporator coils)

If excessive frost build-up is observed, potential reasons could involve a faulty door seal, a malfunctioning defrost timer or a problem with the defrost heater.

Noisy Fridge Freezer (unusual humming, grinding, or rattling)

When a fridge is noisy, possible causes may include a malfunctioning evaporator or condenser fan, a damaged compressor or loose components within the appliance.

Broken Light (burnt-out bulb, faulty switch)

Potential causes might include a burnt-out light bulb, a faulty light switch or a wiring issue within the light assembly.

Faulty Ice Maker or Water Dispenser (malfunctioning dispenser, no ice production)

When a fridge has a faulty ice maker or water dispenser, possible issues could involve a defective water inlet valve, a clogged water filter or a malfunctioning ice maker assembly.

Faulty Thermostats (inaccurate temperature control)

When faulty thermostats are present, potential issues might include inaccurate temperature readings, inconsistent cooling or failure to maintain the set temperature.

Compressor Motor Running Non-Stop (excessive running, potential overheating)

When the compressor motor runs non-stop, possible causes could include a malfunctioning thermostat, low refrigerant levels or a dirty condenser coil.

Electrical Problems (power issues, tripped fuses)

Electrical problems might involve a faulty power cord, a tripped circuit breaker or damaged wiring within the appliance.

Fan and Motor Problems (malfunctioning fan, failing condenser motor)

Fan and motor problems may arise from a malfunctioning evaporator fan, a faulty condenser fan or a damaged compressor motor.

What Our Satisfied Customers in London Say

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SidneyAfter waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
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TimCalled as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
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AnonymousJob ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
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Mrs BonifaceExcellent service, engineer Alexis was very polite, and very thorough. Very reasonable charges, except for Rangemaster part. Would definitely use this company again and highly recommend them.
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AnonymousOutstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
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AnonymousJob Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
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PatBFast efficient service with highly skilled staff
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Angie VannerPunctual polite respectful. Knew what was wrong and dealt with it quickly
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AnthonyCalled Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
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Daksha Barmaksizthe two repair men that came to repair my washing machine were very polite and did the job very efficiently
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RosieMany thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
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SW LondonThey were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
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KellyVery professional and speedy service
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SylviaThank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well. The price was also very reasonable and now my broken fridge is up and running again.
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Zuhre OmerAbsolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
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FahadThe engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
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Angela & DavidGreat repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
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AnonymousProfessional, helpful and transparent charges
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TraceyIt was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
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TraceyOur washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…

Convenient Refrigerator Repairs Service in London, South East England and Midlands

At Domex, we believe in being accessible to our customers. That’s why our coverage isn’t limited to London only. In fact, we cover the areas of Leicester, Nottingham, Brighton and more!

Do we cover your area?

Great news! We cover your area.Book your engineer now!

Sorry! We don't cover your area.

From Samsung to Bosch, Our Engineers Repair Any Fridge Brand in London

Approved service centre for the above brands and many more.

Call Local Engineers or Book a Refrigerator Repair Online 24/7

We provide repair slots for the same day, evenings and weekends – whatever suits your schedule. Plus, our local engineers will call when they’re 30 minutes away to prevent you having to wait around or miss the appointment. Our team will clean up after themselves, removing any packaging and old parts from your home. You can easily monitor your repair progress on our website’s My Repair section or manage your appointment using your job number and postcode.

Book your fridge-freezer repair slot today by getting in touch with us. We operate throughout London, Epsom, and also cover areas such as Leicester, Nottingham, and Brighton.

Fridge Freezer Repair FAQs & Troubleshooting Tips

Whether you are wondering how much does it cost to fix a fridge that won’t get cold or you’re curious about the pricing of your repairs, we’re here to help. At Domex, we charge a diagnostic and labour fee and if necessary, there may be an additional fee for spare parts that are fitted on your appliance. That’s why the fee will always differ between customers as every fridge has different needs and repair requirements.

Is it worth repairing a broken fridge?

Many of our customers ask is it cheaper to repair or replace a refrigerator? The answer depends on the cost of your repair, the lifespan of your appliance and the cost of a new appliance. The rule of thumb is that usually, if your repairs will cost more than 50% of purchasing a new appliance, or your fridge has reached 50% of its lifespan, it is probably worth it to replace it. Ultimately, the best way to decide is to:

  • Get quotes from qualified repair companies to understand the repair cost.
  • Compare the repair cost to the price of a new, energy-efficient fridge that meets your needs.

Consider the age and condition of your existing one.

What is the most common problem with refrigerators?

Common fridge freezer problems encountered include incorrect or inconsistent temperatures. Other problems may include moisture within the refrigerator or issues with your water dispenser or ice maker. Some of these problems are easy to resolve by adjusting the temperature settings. However, other problems will require professional help.

Can I repair my fridge myself?

While you can perform some basic troubleshooting and maintenance yourself, attempting repairs, especially those involving electrical components or refrigerant, is highly discouraged. This can be dangerous, ineffective, and potentially void your warranty. For safe and reliable repairs, we always recommend consulting a qualified professional technician. They have the expertise and experience to diagnose and fix it safely and effectively. However, if you’re comfortable, you can perform these simple DIY checks to potentially troubleshoot minor issues:

  • Cleaning Condenser Coils: Located on the back or bottom of your fridge, dust buildup on these coils can reduce its efficiency. Unplug the appliance first, gently vacuum the coils, and allow them to cool down before restarting the appliance.
  • Checking Door Seals: Ensure the seals are in good condition and close properly by placing a dollar bill halfway between the door and the frame. If the bill slips out easily, the seal needs replacing.
  • Levelling the Fridge: Uneven floors can affect the compressor’s operation. Use the adjustable front feet to level the appliance.
  • Checking Temperature Settings: Make sure the thermostat is set to the appropriate temperature for the contents and not accidentally set too high.

Remember: These are basic checks only. For any suspected repairs, especially those involving electrical components or refrigerant, consult a qualified professional to avoid safety risks and ensure proper repair.

Do you offer same-day repairs?

We offer both same-day and next-day repairs in addition to emergency repairs to ensure the problem is resolved as quickly and efficiently as possible.

How can I prevent future fridge freezer problems?

Here are some simple steps you can do to stop problems before they start and keep your appliance running smoothly:

  1. Give it a regular clean:
  • Dust bunnies on the back: Those dusty coils at the back (the condenser coils) can make it work harder than needed. Unplug it, give them a gentle vacuum (with the brush attachment) and let them cool down before plugging it back in.
  • Seal the deal: Food bits and grime can build up on the rubber seals around the door, stopping it from closing properly. Wipe them down regularly with warm, soapy water and make sure they’re still soft and flexible.
  • Defrost if needed: If you have a manual defrost fridge (where the ice builds up on the inside), defrost it regularly according to the manufacturer’s instructions. This prevents excessive ice buildup, reducing strain on your refrigeration unit.
  • Wipe it down: Give the inside of your refrigerator a quick clean with warm, soapy water every so often. This helps keep things hygienic and prevents food spills and bacteria from building up.
  1. Use it wisely:
  • Don’t cram it in: Leaving enough space between things lets the air circulate properly, keeping everything cool and happy.
  • Let it cool down: Don’t put hot food straight into the fridge. Allow it to lower its temperature initially, otherwise, it places additional strain on the entire cooling system to maintain coldness.
  • Shut the door properly: Seems obvious, but a door left open even slightly lets warm air in, making it work harder and potentially causing condensation and ice build-up.
  • Set the right temperature: Check the instructions for the recommended temperature setting and stick to it. Don’t go too low or too high, as this can be inefficient and affect your food’s safety.
  1. Get a professional check-up:

Consider getting a qualified professional to check your freezer refrigerators every 1-2 years. They can spot any potential problems early on and fix them before they become bigger issues.

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