Since 2003, Domex have been one of the largest independent domestic appliance repairs companies in the UK, operating across London and Epsom to provide the highest standard of service and customer care possible.
Our gas and electrical appliance repair service includes all washing machines, tumble dryers, dishwashers, cookers, ovens, refrigerators, freezers, extractor hoods and more, and we are an approved service centre for a large number of leading manufacturers to ensure that we can provide spares and repairs for all domestic appliances.
Domex has a team of over 70 field engineers who are regularly trained, expanding their knowledge of all new products, and ensuring a high level of customer service. We are available for 3 hour repair slots, with weekends available too, and can call ahead up to 30 minutes before arriving so you will never miss our visit.
All of our pricing is highly competitive and honest, with a fixed diagnostic and repair charge, and we offer a 1 year guarantee as standard on all parts and labour. Our engineers perform appliance safety checks on every repair, and we take care to leave customers’ homes in the same condition as when we arrived – even removing all packaging and unneeded parts and taking them away.
Why Choose Domex Appliance Services?
Fast, Reliable ServiceWe offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit.
Great ValueWe quote diagnostic and repair fees separately. You only pay the repair fee if we fix your appliance. If we can’t, you just pay for the diagnostic.
You Are in ControlChoose the day and time for us to visit, and we will send you a 3 hour window when our engineer is due to arrive.
We Are ExpertsWe know appliances and how to repair them. This is why we are trusted by most major manufacturers to be their service partner.
ConfidenceYou get an industry leading 12 months guarantee on your repair including any electrical / mechanical (non-cosmetic) parts we fit.
TrustworthyOur experienced engineers are DBS (CRB) checked, trained comprehensively. We have awesome reviews, incredible service scores and multiple awards!
With thousands of lines of stock in both our warehouse and repair vehicles, all fully tracked by our system, we have the facilities to perform all work quickly and efficiently, and customers are invited to track the status of their repair on our CRM system 24/7.
Domex is fully Gas Safe and F-Gas registered, as well as being a member of the Domestic Appliance Service Association, for quality assurance across the board.
So don’t hesitate to get in touch with the team today for more information.