Customer Testimonials

reviews-logoWhat our customers think of us is important and we pride ourselves on delivering an excellent service to everyone. We encourage all clients and customers to utilise Reviews.co.uk to leave us feedback on their experience. Take a look below to find out what recent customers thought of our services.

  • Al Drew

    2 days ago

    My fab' 12 year old Rangemaster 110 now has a new fan and been serviced. Cant thank your engineer Daniel enough. Very polite and competent engineer. Indeed, got my fan oven going for the first time in 5 years! Will definitely use Domex again. Thanks. Respect. (Job ref' 19210177)

  • Anonymous

    1 week ago

    Extremely helpful, discussed charges before arrival. Managed to repair and not tell me I needed a new part. Very quick and also polite.

  • Anonymous

    1 week ago

    Easy to use, friendly staff that really know what they are talking about and explain things in a way that you really understand. Really competitive prices and hassle free service, I would definitely recommend to anyone looking for a confident repair.

  • Gillian C

    1 week ago

    We were assigned an honest, helpful engineer who fixed our hob in record time. Extremely happy with the service.

  • Anonymous

    1 week ago

    Very speedy reply, engineer attended within an hour of my request. Helpful and informative. Problem was identified and with spares carried in the van fix completed within an hour of arrival. All in all very efficient.

  • Joanna

    2 weeks ago

    Great engineer Victor. Fixed our washing machine in no time. Appreciate that we was seen same day! Very helpful and provided great explanations to my questions.

  • Tímea Hunter

    2 weeks ago

    Excellent engeneer, Nick and his trainie! They done the job in no time and was free of charge as still in warranty! I got my washing machine back! Higly recommend it! 👍💪

  • Katya

    2 weeks ago

    Thanks to Nick for the quick fix of the problem! I recommend the services of DOMEX.

  • William, Twickenham

    3 weeks ago

    Very quick response and arrival. Polite and efficient engineer, Stan.

  • Ruth

    1 month ago

    I phoned Tuesday and got a phone call from your company Wednesday. I got a choice of an appointment today or Saturday and chose today. Kosta phoned half an hour before he arrived, he got straight onto sorting my cooker and within about 20 minutes he’d sorted what the problem was and fixed it. He was very polite and very efficient. Thank you for a great, worry free service from initial phone call to finish

  • Elizabeth B

    1 month ago

    Most efficient service. Calls made when they said they would be made and engineers turned up during the period given. Second time we have used Domex, and we will continue to use them.

  • Bernice Gayle

    1 month ago

    Great service from Vladimir, the engineer. He was so polite and also gave me some extra tips to help maintain the standards of my washing machine. Many thanks Vladimir Bernice Gayle (16/04/2091

  • Michael

    1 month ago

    Very fast response to the initial call, the engineer phoned first to let me know what time to expect him and arrived on time, he was very polite and very thorough in his work, I have nothing but praise for this company , thank you I would certainly recommend you to anyone needing a repair. 10 out of 10.

  • Richard Owen

    1 month ago

    Engineer Iulius called beforehand and arrived on time. Pleasant and polite, he did an efficient job. couldn't ask for more. 10 out of 10!

  • Mr Patterson

    1 month ago

    From booking in repair job to engineers visit was no hassle, no disruption to my daily routine. Overall a pleasant experience from a break down point of view 10 out of 10

  • Anonymous

    1 month ago

    I was contacted prior to the appointment to ensure it was a good time - I was offered an alternative appointment. My engineer Dan contacted me before he arrived so I knew when he was coming. Dan was polite, friendly and super efficient. He assessed the washing machine problem with ease, he explained what the problem was to me and he fixed it straight away. My machine now has no leaks and is working perfectly. Dan was brilliant. Thank you.

  • Anonymous

    1 month ago

    Stan came twice once to find problem, second time to fit new part, great service , very friendly and careful

  • Anonymous

    1 month ago

    Service engineer Vlady came and diagnosed the problem with minutes. Super service, very efficient.

  • Dave Lyons

    1 month ago

    10-year-old SMEG oven now fully back in working order thanks to a very efficient engineer (Tony) who had to complete the job in semi-darkness as we had to completely switch off the power and lights to be on the safe side. Satisfied customer, Kingston upon Thames

  • Anonymous

    2 months ago

    Same day service as when I rang. A delightful and helpful man, Vlady, came. Diagnosed the problem with my fridge/freezer, said it couldn't be fixed so I will be getting a new one! Fab service.