Customer Testimonials

reviews-logoWhat our customers think of us is important and we pride ourselves on delivering an excellent service to everyone. We encourage all clients and customers to utilise Reviews.co.uk to leave us feedback on their experience. Take a look below to find out what recent customers thought of our services.

  • Abraham Thomas

    1 day ago

    Job Reference:20240053 The name of the engineer is Mr. Kalin. He is a great engineer, very careful and clean. He checked the entire fridge to find out the cause of the problem. Was polite and did necessary precautions for COVID 19.

  • Anonymous

    2 days ago

    Our engineer Giacomo was very professional, efficient and polite. Highly recommend.

  • Rogerio Distefano

    2 days ago

    My job reference is 20261740. The name of the engineer is Mr. Vito. He is a great engineer, very careful and clean. He checked the entire dryer to find out the cause of the problem. I really appreciate your visit and appreciate the dedication of the DOMEX company and would recommend it to everyone. Thank you DOMEX.

  • ANNIE

    6 days ago

    The Domex engineer Alex was very good. Explained everything and ordered new parts. Very happy with this service.

  • Anonymous

    1 week ago

    very pleased that engineer Michael was able to fix my dishwasher. Professional and polite and took all the necessary CV19 precautions.

  • Anonymous

    1 week ago

    Very pleased with results they were able to fix my oven when I had been told previously by different company that it couldn’t be fixed! So I tried them for a cooker hood and washing machine repair which have been fixed !

  • Nadia

    2 weeks ago

    The Engineer who visited us Daniel job reference 20240979 was very professional and took all measurements re protection from COIVD 19 . He did the job we called for , and cleaned and cleared before leaving, told us all the necessary information and guidance . very pleased with the service , the booking time and the engineer Daniel

  • Mr & Mrs Eskander London

    2 weeks ago

    I have lived In london for years and got used to be ripped off and get a bad service. Domex has restored my confidence in the service industry DOMEX PROVED TO BE RESPONSIVE EFFICIENT PROFESSIONAL AT FAIR PRICES THANK YOU

  • Anonymous

    2 weeks ago

    Victor from your team was very helpful and friendly, he has fix the washing machine

  • Liza A

    2 weeks ago

    Customer service was amazing from the initial phone call all the way to the visit by an engineer called Gancho. He was super kind, helpful and great at his work. Punctual and super cheerful with a big smile on his face! From now on, I will be sure to insure all my domestic appliances with this amazing company and have recommended all my friends to it. It is the best decision you will ever make!

  • Simon A

    2 weeks ago

    Faultless service from an engineer called Chris. It was a warrantee repair...quickly and professionally executed - and the machine is now working perfectly.

  • Karen C

    2 weeks ago

    A speedy response (came the next day), fixed the problem and great value for money

  • Richard TW11

    2 weeks ago

    Great service

  • Chad

    3 weeks ago

    Great customer service experience. Appointment setting was efficient and easy. Tracking the appointment and likely arrival time was online. Engineer called before arriving. Engineer was professional, friendly and respectful of our home (putting covers over his shoes when he arrived). Engineer also gave us tips to cost effectively prevent future issues.

  • Peter

    3 weeks ago

    Excellent company, response and communication from start to finish. Engineer Stan arrived on time and were friendly and professional, fast accurate fault diagnostic and repair (5* engineer).

  • Anonymous

    3 weeks ago

    easy booking, transparent charges and reliable service

  • David King

    3 weeks ago

    Ivo the engineer was prompt, extremely polite and efficient. He explained the problem very clearly, demonstrated that the repair solved the fault. Very impressed with the service he provided

  • Katy

    3 weeks ago

    I would recommend them as they are professional and friendly.

  • Lynda O'Hare

    3 weeks ago

    Contact from start to finish was exceptional. Communication was clear and articulate. Engineer Stan plus his supervisor arrived on time and were friendly and professional. The fault was an unusal one, but the service I got was not only diagnostic but helpful to my decision making - no hard sell, just honest advice. The guys on the customer support desks are incredible too. I hate it when things break or go wrong, but Domex really make things much easier. Thank you.

  • Kamelia

    4 weeks ago

    Highly recommended. If you need any appliance services, check out Domex and don't look any further! A team of engineer experts- friendly/efficient/ knowledgeable. The job was done very well and in a quick manner ( compared to other companes) Great professionals. You will not regret by choosing this company!