Customer Testimonials

reviews-logoWhat our customers think of us is important and we pride ourselves on delivering an excellent service to everyone. We encourage all clients and customers to utilise Reviews.co.uk to leave us feedback on their experience. Take a look below to find out what recent customers thought of our services.

  • Anonymous

    2 days ago

    The engineer was helpful, polite, fast and got on with the job. Especially as I was watching the Royal Wedding. I guess he drew the short straw. He was tidy and left the kitchen as he found it.

  • Anonymous

    3 days ago

    Excellent service, great value.

  • Anonymous

    5 days ago

    Very efficient and professional service. The engineer solved the problem very quickly and efficiently.

  • Anonymous

    6 days ago

    First class service very helpful very professional would definitely use again.

  • Anonymous

    1 week ago

    Very efficient and polite service from Domex. Would definitely use them again.

  • Anne Varney

    1 week ago

    My engineer was wholly respectful of my home, wearing disposable shoe covers, and was clean, tidy and told me exactly what was happening with my appliance, the problem, the rectification and if I had any problems how I could contact Domestic & General to resolve. He was an absolute pleasure to deal with, courteous, knowledgeable and informative, a total credit to the company. Were more engineers like him!! Many thanks for a great service.

  • Helen

    3 weeks ago

    excellent service

  • Anonymous

    3 weeks ago

    Freezer problem = Paul the engineer arrived, was very tidy, pleasant and friendly. A credit to the company.

  • Tess

    3 weeks ago

    I had a problem with both a hob and oven which had each stopped working within months. As I am still under warranty the manufacturer sent an engineer from Domex to deal with the repairs. The domex engineer, George arrived early, showed id, very quickly inspected, diagnosed the problem and fixed it and got my oven and hob working again. I found him to be highly efficient, very curteous, and very effective in diagnosing and resolving the issues without fuss. I am very delighted and highly recommend Domex as a result. 10***********

  • Anonymous

    3 weeks ago

    Very polite engineer man named Dan called to fix my washing machine today . Very pleased with service thank you .

  • Sherine

    4 weeks ago

    Thank you to your engineer Iulius who fixed my waning machine. He did a fantastic job he was so helpful and great customer serviceĀ”

  • Anonymous

    1 month ago

    A big thank you to engineer Nas who has fixed my cooker a couple of times now very efficiently and quickly - and today's visit was no exception. Pretty impressed with service from Domex who are easily contactable and always manage to provide a timely appointment. Very pleased.

  • Mike

    1 month ago

    Engineer Sid phoned to say he would be here in 30 minutes and he was. He was knowledgeable and friendly. The fridge gave a fault code which I had looked up online only to find that the part was no longer available. But Sid said he would request one anyway and a few days later was informed that Domex had located the part. Sid made us his first call and seemed excited that he had the spare part on board. He fitted it and after having put the device back together again explained that the warning light was flashing as the fridge had warmed up during the repair but would be fine soon. He was a charming young man and a credit to Domex

  • Anonymous

    1 month ago

    Your engineer was extremely thorough and has made our 6 year old Smeg washer/dryer back to good as new brilliant and many many thanks Tsetso.

  • Nina

    1 month ago

    The engineer George (job ref: 1815149y) was wonderful, very knowledgable and came back on his own initiative to make sure the problem was fully resolved. Thank you, George

  • Sophie

    1 month ago

    Gabriel, the engineer, was fantastic! He fixed the problem in no time at all and also gave me top tips on how to check the filter and avoid future blockages. Incredibly knowledgeable and friendly. He made my day!

  • J Osman

    1 month ago

    The Domex engineer (Mo) was quick to determine the problem and provided suggestions to prevent future similar problems. The problem was handled in a professional and efficient manner. job ref 18151115.

  • Salvo

    1 month ago

    Domex provided an appointment immediately when we applied online. Vladimir arrived promptly and carried out a thorough check on our dead dishwasher. He was friendly and expert and although a new part and a second visit were required, within 24hrs we had a confirmed new date. Vlad was back within the week, having phoned to give us a 15' ETA. The new circuit board was fitted and worked first time. A fresh check of circuitry and the quick run of the machine proved that Vlad had been successful. He was clear about the charging process and we felt happy (and grateful) that all was well. Excellent all round.

  • Heather

    1 month ago

    Absolutely excellent service - I have never felt so impressed with the repair and advice I was given re my machine. Nothing was too much trouble, eveything was explained. The engineer was very helpful, polite and pleasant.

  • Jenny

    1 month ago

    Repairs all done, had parts on the van so need to wait for second visit. Good, friendly service.