John Lewis Appliance Repair Specialists

  • Same or next day visits offered
  • 4 out of 5 repairs need only one visit
  • Local engineers closer to you

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Reliable Repairs and Servicing in London & South East England

John Lewis & Partners are a well-respected brand known for their quality and value – and their home appliances are no exception, renowned for their stylish appearance and energy-efficient functions.

Here at Domex, our engineers carry out professional appliance repairs for John Lewis appliances across London, Epsom, Brighton and South East England, thanks to our years of experience and large stock of replacement parts. We have a wealth of experience diagnosing and repairing any faults with John Lewis washing machines, tumble dryers, fridges, freezers, dishwashers, cookers and ovens.

Affordable Solutions for Your John Lewis Appliance Repairs in London

Looking for an affordable John Lewis repair costs or price? You’ve come to the right place. That’s because we at Domex understand that having a faulty appliance can put you out of pocket. Our service to you will always be transparent. And with us, you can enjoy affordable and budget-friendly prices that ensure you get an outstanding service and full value for your money.

What Sets Us Apart?

Relying on Domex as your trusted appliance repair service provider will always be the right choice. With local experts at your disposal when you need them most, an easy-to-use online booking system and affordable rates, you’re in excellent hands for quality workmanship and an extensive one-year guarantee on faults repaired and/or spare parts fitted.

Rapid Response and Impressive Success Rate

We take great pride in our 80% first-visit success rate with our cutting-edge diagnostics and skilled technicians. You’re assured of excellence with our appliance repair service through and through.

Fix your Appliance Anytime: Book Your Repair 24/7

With our convenient and easy-to-use online booking system, you can book a repair 24/7 at your complete convenience. Schedule your appointment for a same-day or next-day service or enjoy one of our regular weekday slots.

Clear and Competitive Pricing

Enjoy great value for money with our transparent and clear pricing. Yes, with us you only pay for the repair fee. And if by chance we can’t fix your appliance, you’ll only need to settle the diagnostic fee.

Dependable Fixes Backed by Our Quality Guarantee

A rare find in the industry, we take our service to you seriously. That’s why we stand behind our 12-month guarantee on faults repaired and/or spare parts fitted, ensuring you enjoy full peace of mind in the restored longevity and functionality of your appliance.

Skilled Local Engineers Ready to Resolve Any Issue

At Domex, we believe that being local and available when you need us most is crucial. That’s why our coverage extends across London and the South East. With professional and expert troubleshooting, rest assured that we can identify and resolve a broad spectrum of problems:

Washing Machine Repairs

Common washing machine faults we fix: Your assigned Domex engineer is highly skilled and can troubleshoot issues like water leaks, spinning problems, drainage issues, error codes, broken drum bearings and faulty door seals on your washing machine.

Dishwasher Repairs

Common dishwasher problems we fix: Have a faulty dishwasher? We understand how to fix a variety of issues, including when it is not draining, not starting, lights flashing (eg, salt indicator, rinse aid indicator), is leaking, displaying error codes or has broken spray arms.

Oven Repairs

Common oven problems we fix: There are several common oven issues your Domex engineer can help with. These include when your oven is not heating up, it has faulty grill elements, is displaying error codes, has broken oven door hinges, malfunctioning thermostats and damaged heating elements.

Fridge Freezer Repairs

Common fridge freezer problems we fix: When your fridge freezer is giving you temperature control problems or it has faulty seals, count on Domex to help. We can also address various error codes, compressor issues, defrosting problems and ice buildup.

Fridge Repairs

Common fridge problems we fix: Your trusted fridge is acting up, this could be due to temperature inconsistencies. You may also notice water leakages. Other bigger problems include compressor issues. But with Domex, these issues and others, including broken shelves, faulty door seals and error codes become a thing of the past.

Freezer Repairs

Common freezer problems we fix: If your trusty freezer is no longer freezing and preserving the freshness of your food, it could be due to temperature fluctuations, frost buildup, faulty defrost mechanisms, compressor problems, error codes or door seal issues. Domex can help with it all.

Electric Cooker Repairs

Common electric cooker problems we fix: Common electric cooker repairs revolve around issues that include faulty thermostats, broken doors, error codes, damaged heating elements, malfunctioning knobs or buttons and burner ignition issues. Count on the experienced Domex team to bring a speedy resolution to your problems.

Tumble Dryer Repairs

Common tumble dryer problems we fix: You need your tumble dryer to get your clothes dry on your schedule. But when they malfunction, you’re left in a pickle. At Domex, we specialise in fixing and addressing heating issues, drum malfunctions, belt replacements, error codes, broken lint filters and faulty sensors, among other things.

Extractor Hood Repairs

Common extractor hood problems we fix: When it comes to your extractor hood, common problems that your Domex engineer can fix include: a non-working fan, noisy operation, malfunctioning lights, ineffective ventilation, broken filters and error codes.

What People Are Saying About Us

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SidneyAfter waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
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TimCalled as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
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AnonymousJob ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
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Mrs BonifaceExcellent service, engineer Alexis was very polite, and very thorough. Very reasonable charges, except for Rangemaster part. Would definitely use this company again and highly recommend them.
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AnonymousOutstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
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AnonymousJob Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
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PatBFast efficient service with highly skilled staff
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Angie VannerPunctual polite respectful. Knew what was wrong and dealt with it quickly
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AnthonyCalled Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
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Daksha Barmaksizthe two repair men that came to repair my washing machine were very polite and did the job very efficiently
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RosieMany thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
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SW LondonThey were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
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KellyVery professional and speedy service
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SylviaThank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well. The price was also very reasonable and now my broken fridge is up and running again.
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Zuhre OmerAbsolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
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FahadThe engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
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Angela & DavidGreat repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
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AnonymousProfessional, helpful and transparent charges
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TraceyIt was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
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TraceyOur washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…

Broken Appliance? Our London Technicians Fix All Brands and Models

Approved service centre for the above brands and many more.

Schedule Your Repair Online for Same-Day Service Availability

Whether you need emergency repairs or you’d like to take advantage of our regular weekday slots, our team is here to help. Track the status of your service on the My Repair section on our website. And with our John Lewis repair and care plan, your appliance is in excellent hands with us.

Simply give us a call today on 0330 210 2100 to find out more about John Lewis repairs and servicing or book a repair online – we’re always happy to help.

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