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Gancho – Senior Refrigeration Repair Engineer
Meet Gancho, a key member of our team since February 2019. As a Senior Engineer, he’s a true specialist in refrigeration appliance repairs. Whether you have an American fridge freezer, refrigerator, freezer, or wine cooler that needs service, Gancho has the expertise. He also handles complex electric cooking appliance repairs. With over 11,000 successful repairs and an incredible 4.97 CSAT score (as of Oct’25), your appliance is in safe hands.
Quick facts
- Role: Senior Engineer
- With Domex since: February 2019
- Repairs completed: 11,000+
- Expert in: Refrigeration repairs (American fridge freezers, fridges, freezers, wine coolers), complex electric cooking appliance repairs
- Customer rating: 4.97 CSAT (as of Oct 2025)
Gancho-Senior Engineer's recent posts
7 min. readHow to Defrost a Freezer: The Complete UK Guide to Getting It Done Safely
Let’s face it, defrosting the freezer is a chore most of us put off for as long as possible. But letting that ice build up is a silent budget killer. When ...
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12 min. readIs Your Hisense Fridge Freezer Not Cooling? An Engineer’s Diagnostic Guide
A warm fridge with a cold freezer is completely different from both sections dying at the same time. Hisense Total No Frost models use a single evaporator coil to make ...
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8 min. readWhat Is the Ideal Fridge and Freezer Temperature?
Setting your fridge and freezer to the ideal temperature isn’t just about keeping food cold – it’s essential for food safety, energy efficiency and extending the life of your appliance. ...
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6 min. readHow to Clean a Fridge Drain Hole: Your Troubleshooting Guide
If you’ve experienced having a somewhat smelly kitchen despite your best efforts to keep it clean, you’re not alone. The source of the foul odours could be your fridge. What many ...
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4 min. readWhy Do Fridge Freezers Need Time To Settle?
If you’ve ever moved a fridge freezer, or even bought one brand new, you’ll know that you are meant to give them time to settle once they’ve been put back ...
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11 min. readWhy Is My Refrigerator Making a Noise?
Most modern fridges are designed to operate super quietly. However, it’s not uncommon for your fridge to make some type of noise during its operations. Although some of the noises ...
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5 min. readWhy Is My Fridge Freezer Leaking Water? 7 Causes & Quick Fixes
A leaking fridge freezer can lead to water damage, mold growth, or even appliance failure. Whether you’re dealing with water pooling underneath your fridge or a freezer leaking from the ...
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4 min. readWhat should be stored where in a fridge – and why?
Did you know? The types of food you store in a fridge and where you place them can impact the hygiene and freshness of both your food and your fridge. How ...
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5 min. readHow to clean your refrigerator properly
Whether your fridge is going into storage, or you’ve noticed it’s smelling a little funky and want to launch an impromptu clean, knowing exactly how to clean your refrigerator properly ...
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5 min. readHow to keep your ice cream soft and scoopable in the freezer
It’s the peak of summer and the sun is blazing. On a scorching hot day like this, it’s time to crack open that pot of ice cream nestled in the ...
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If you have a household appliance in need of repair and you're based in Greater London area, call Domex today or get in touch for an immediate quote.