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Coverage Area
Domex is one of the largest independent domestic appliance servicing companies in the UK, with over 70 field engineers operating across the London area and into the Home Counties. Simply use our postcode checker to find out if we cover your address, or get in touch with the friendly team today to learn more about our coverage area.
Covid-19 update: we are taking every possible step to protect our staff and customers whilst we carry out essential kitchen appliance repairs. Read more about how we are protecting you.
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We are an award-winning appliance repair company that you can count on to go the extra mile.
Book your serviceFor kitchen appliance repairs in , give us a call on 0330210 2100
Or Get a Quote OnlineFast & Reliable Service
- Same and next day service
- 4 out of 5 repairs need only one visit
- Local engineers who are closer to you
Why Choose Domex Appliance Services?
Fast, Reliable Service
We offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit.
Great Value
We quote diagnostic and repair fees separately. You only pay the repair fee if we fix your appliance. If we can’t, you just pay for the diagnostic.
You Are in Control
Choose the day and time for us to visit, and we will send you a 3 hour window when our engineer is due to arrive.20+years ofexperience
We Are Experts
We know appliances and how to repair them. This is why we are trusted by most major manufacturers to be their service partner.
Confidence
You get an industry leading 12 months guarantee on your repair including any electrical / mechanical (non-cosmetic) parts we fit.
Trustworthy
Our experienced engineers are DBS (CRB) checked, trained comprehensively. We have awesome reviews, incredible service scores and multiple awards!Frequently Asked Questions / Help
How can I check if you cover my area?
Simply type the first part of your post code. For example: KT17, LE1 or SW10.
My area is not listed. How do I know if you still cover it?
If you are not sure, simply give us a call and we'll check for you. If it's out of hours, simply get a quote and if we cover your area, you'll see your quote and of course you'll be able to book your engineer online.
What's the best way to book an engineer?
Honestly, the quickest and easiest it's online! In step 2 you can see your quote and what is included in our service and in step 3 you can choose the date and time of your visit. Once you submit your booking you'll get a job reference number and confirmation email.
Alternatively, you can call us but it must be during opening hours and it takes on avarage 5-7mins to go through the booking process.
We don't mind how you book, either way we'll be happy to see you join our hundreds of thousands of satisfied cusotmers.
Where are Domex engineers based?
All Domex engineers are located in and around the area they are allocated to cover. It is the only way we can achieve efficiency. For example, our offices are based in Epsom, Great London but we have engineers in Guildford, Crawley, Brighton, Leicester, Nottingham, Lincoln...you get the idea. Same applies for our Greater London engineers. All our engineers get their spare parts shipped overnight to local depots to ensure speedy turn around time of your repair.
What Our Customers Say
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After waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
T
Called as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
A
Job ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
M
Excellent service, engineer Alexis was very polite, and very thorough.
Very reasonable charges, except for Rangemaster part.
Would definitely use this company again and highly recommend them.
A
Outstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
A
Job Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
P
Fast efficient service with highly skilled staff
A
Punctual polite respectful. Knew what was wrong and dealt with it quickly
A
Called Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
D
the two repair men that came to repair my washing machine were very polite and did the job very efficiently
R
Many thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
S
They were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
K
Very professional and speedy service
S
Thank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well.
The price was also very reasonable and now my broken fridge is up and running again.
Z
Absolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
F
The engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
A
Great repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
A
Professional, helpful and transparent charges
T
It was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
A
Our washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…
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