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Renowned for their electronics and appliances, Samsung is a well-known brand known for quality. A Samsung top loader washing machine, in particular, is useful to have in your home. Taking care of the laundry, it is possible that this piece of technology can encounter some faults along the way. These will appear on the washing machine’s display screen. Even if you previously weren’t sure of what these faults are or what their associated codes mean, you can rest assured that we’ll clarify them for you.
If you want to know more about Samsung washing machine faults and how to troubleshoot them, keep reading below.
Possible Samsung washing machine problems
Before you’re able to proceed with your Samsung washing machine troubleshooting, you’ll need to ensure that you know what each fault code stands for and what action is required on your part to address the issue. Here is a breakdown of the new codes, what they mean and how you can deal with them.
1E: Water level sensor issue
To troubleshoot this problem, you will need to switch off your Samsung top loader washing machine at the mains and then wait 30 seconds before switching it on again and starting a new programme. It’s advisable to get in touch with the professionals if the problem persists.
3E, 3E1, 3E2, 3E3, 3E4: Motor defect
This issue can be fixed by following the same steps mentioned above.
E4: Water supply error
The appearance of this code on your sensor display means that your washing machine is not detecting whether the unit is filling up with water. You are advised to check that your water supply has been turned on and that there is adequate water pressure. In addition, check whether the water hoses are not damaged. If the error code persists, get in touch with professionals to help you.
4E1, 4E2: Water temperature issue
Users should ensure that their water hoses are connected to cold water taps and not hot water ones.
5E: Water drainage issue
This indicates that the appliance is not draining water adequately. It’s advisable to first check the drainage pump filter and then the drain hose and waste connection for blockages and possible kinks. After this, set the appliance on a spin cycle in order to drain the remaining water in it.
6E: Water heater not functioning
Get in touch with your technician for support.
6F: Unknown
These do not represent error codes and you should get in touch with a technician right away.
8E: Over current error and 9E1, 9E2: Power error
The washing machine should be switched off at the mains for 30 seconds. When you turn it on again, start a new programme. If the problem continues, it’s advisable to get in touch with a technician.
AE: Signal communication error between main and sub PCB and bE: Motor issue
The same method of troubleshooting should be used as mentioned above.
bE1: Power button issue and B2/bE2: Control button issue
This indicates that a button has been pressed for too long. The appliance should be switched off, the buttons checked to see whether they are stuck or sticking and then wiped with a damp cloth.
bE3: Button defective
Users should get in touch with a support team.
CE: Water cool down issue
Users should check that the appliance is connected to a cold water supply outlet and not a hot one. If the issue persists, you are advised to contact a technician.
dE, dE1: Door issue
Users should ensure that the door is fully closed and that nothing is trapped in the door. In addition, check whether the machine is overloaded. If the code continues to show, a technician should be contacted.
dE2: On/off switch error
The washing machine should be switched off and disconnected from the mains for five minutes. This is usually an indication that the button has been operated continuously.
FE: Fan error
If you see this code, you need to contact a technician.
H1, HE: Water temperature issue; HE1: Water heater not functioning; HE2: Dryer heater not functioning; HE3: Steam function does not operate normally
A technician should be contacted in each of these scenarios.
HOT: Appliance is too hot
This is not an error. It is an indication that the appliance’s fan will run until the washing machine is cool enough for the laundry to be removed from it. After this, the door will unlock.
LE, LE1: Natural drain/Water leak – low water level detected during cycle
Users are advised to check that the level of the drain hose isn’t lower than the base of the washing machine. It’s also recommended that you check for water leaks. If no leaks are detected, switch off the power, reconnect and try once more. A technician should be contacted if the issue persists.
OE, OF: Overflow error
This could be caused by an excess of washing liquid or powder. The appliance should be switched off for 30 seconds before re-using. A technician should be contacted if the problem persists.
T1, ee2/t2, tSt: Appliance in test mode
The appliance should be switched off for 30 seconds before re-use and starting a new programme. If the problem persists, call a technician.
SUD: Too much foam detected
This is not considered a fault. This will be addressed by the washing machine automatically. If it does not resolve the issue on its own, run an “Eco drum clean” cycle or a 90-degree cotton cycle without using detergent.
tE: Temperature sensor issue
The appliance should be switched off for 30 seconds before re-use and starting a new programme. If the problem persists, call a technician.
tE1, tE2, tE3: Temperature sensor error
Get in touch with a technician to resolve this issue.
UC: Excessive fluctuation in the supply voltage
The appliance should be switched off for 30 seconds before re-use and starting a new programme. If the problem persists, call a technician.
UE: Unbalanced error (refers to the load in the drum)
This is not considered a fault. The appliance will stop the spin for safety reasons when it detects an unbalanced load. To prevent future issues like this, ensure that your load is spread out in an even and balanced way in the drum.
When you need some help with your Samsung top loader washing machine…
Don’t hesitate to get in touch with us for your Samsung washing machine repairs. Our award-winning experts are trusted by manufacturers. There’s also no call-out fee. Plus, you get a service that comes with a 12-month guarantee.