Washing Machine Repair London

Our washing machine repair prices depend on what has actually failed and whether parts are needed. We’ll diagnose the problem first, then give you a clear quote before any repair work starts. Learn more on how our pricing works.

No. At Domex, we don’t charge a call-out fee. Pricing is split into a diagnostic fee (once the fault is identified) and a separate repair/labour fee if you go ahead, plus parts if needed. For a full pricing overview, take a look here.

If your washer can’t be repaired (or if it’s beyond economical repair), you’ll only pay the diagnostic fee and not the repair fee.

Yes we do. We offer same-day and next-day visit availability, where slots allow. The quickest way to check is to enter your postcode into our online booking form.

Domex’s coverage areas include London plus many South East and Midlands areas. Examples are Brighton, Epsom, Leicester and Nottingham. Check your postcode through our online postcode checker to confirm availability.

You’ll be given a 3-hour time slot, and we’ll call up to 30 minutes before your Domex engineer arrives. Many repairs are completed in one visit, but if a specific part needs ordering, we’ll arrange a follow-up.

On their arrival, your assigned Domex engineer will show you their ID and put on cover shoes. We’ll aim to complete the repair during the visit, and then we’ll carry out the necessary safety checks once it’s fixed. You can find out more about what to expect when your engineer arrives here.

Yes, we can source and supply parts if they are needed. We’ll explain what’s required, confirm the cost and estimated time of arrival, and only order or follow through once you’ve approved it.

We work on most major washing machine brands, and Domex is an approved service centre/service partner for many leading manufacturers. Explore a list of just some of the washing machine brands we work with here.

Yes. Integrated and built-in washing machines are included in our service. When you call us to book, we recommend that you mention this to our team so that the engineer comes prepared for access/fitting.

Yes, we support washer dryers with our washing machine repair service, too. If you are making an online booking, select “Washer Dryer” as the appliance type.

Yes. At Domex, we also offer washing machine installations (both freestanding and built-in). You can select “Installation” when making your booking through our online form.

Make a note of the code and tell us when you book as it helps to speed up diagnosis. You can also check Domex’s guides for error codes on Hotpoint and Bosch washers.

The model and serial number of your washing machine is usually on a sticker/plate inside the door or on the door frame. If you’re struggling to find it, our guide can help you.

Yes. The repairs we do at Domex come with a 12-month guarantee on the repair, including fitted electrical/mechanical (non-cosmetic) parts.

Often, repairs are worth it, especially if it’s a decent make and the fault is isolated (like a pump, door lock, seal, belt or heating-related issue). This guide gives a quick rule-of-thumb to help you determine if you should repair or replace your washer.

At Domex, we have been repairing domestic appliances since 2003. For the past 20+ years, we have built a large team of engineers across the areas we cover. We’re also a trusted service partner/approved service centre for many major manufacturers.