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Same-Day Repairs by Manufacturer-Approved Engineers
Since 2003, Domex has been one of the largest independent domestic appliance repairs companies in the UK, operating across London and Epsom. We provide same-day and emergency appliance repairs with fixed-price diagnostics and manufacturer-approved engineers.
Our gas and electrical appliance repair service includes all
- Washing machines
- Tumble dryers
- Dishwashers
- Cookers
- Ovens
- Electric and gas hobs
- Refrigerators
- Freezers
- Fridge freezers
- Extractor hoods
We are an approved service centre for many leading manufacturers, which ensures that we can provide spares and repairs for all domestic appliances.
Skilled Local Engineers for Any Domestic Appliance Type and Brand
Domex has a team of over 70 field engineers who are regularly trained, expanding their knowledge of all new products and ensuring a high level of customer service. Our local appliance engineers in London are Gas Safe and DBS-checked. We are available for 3-hour repair slots, with weekends available, too. We also call ahead up to 30 minutes before arriving so you will never miss our visit.
All of our pricing is highly competitive and honest, with a fixed diagnostic and repair charge, and we offer a one-year guarantee as standard on all parts and labour. Our engineers perform appliance safety checks on every repair, and we take care to leave customers’ homes in the same condition as when we arrived – removing all packaging and unneeded parts and taking them away with us.
Why Choose Domex for Appliance Repairs?
Transparent, fixed pricing and no call-out fee
You’ll see costs upfront. You only pay the appliance repair fee if we fix it. No surprises.
Manufacturer-approved, Gas Safe and DBS-checked
All our engineers are trained by leading brands according to the latest and highest industry standards.
12-Month guarantee on parts and labour
Our double industry norm in place exceeds the industry average of six months. We offer kitchen appliance repairs you can trust.
Fast same-day and emergency appointments
We offer priority slots across London to protect your routine and reduce your downtime.
First-visit fix culture and quality parts
We stock thousands of genuine spares on vans and at our hub to maximise first-time fixes.
You stay in control with My Repair
Track your appliance repairs in London with our live ETA, engineer photo, paperwork, reschedule in clicks. All simple and transparent.
Common Appliance Problems We Solve
Our DBS-checked engineers are called daily to fix common problems with washing machines, dishwashers, ovens, fridges, freezers and more. Below are just some of the issues we repair across London:
Washing machine repairs:
Tumble dryer repairs:
Dishwasher repairs:
Cooker repairs:
Oven repairs:
Hob repairs (gas and electric):
Fridge repairs:
Freezer repairs:
Fridge freezers:
Extractor hood repairs:
See What Our Happy Customers Say
We Cover Your Area
We cover appliance repairs across Central, North, South, East, West and Greater London, as well as towns in the South East England.
Greater London
Our engineers cover all London boroughs, including:
- North London: Islington, Enfield, Barnet
- South London: Croydon, Bromley, Sutton
- East London: Ilford, Romford, Canary Wharf
- West London: Ealing, Hounslow, Slough
- Central London: Kensington, Hammersmith, Camden
South East England
We also serve key towns across the South East, such as:
- Surrey: Guildford, Epsom, Redhill
- Hertfordshire: Watford, Hatfield
- Berkshire: Reading
- East Sussex: Brighton
Selected Midlands Cities
Our coverage extends to major cities in the Midlands including:
Not sure if we cover your area? Check out our full coverage page or call us on 0330 210 2100.
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We Repair All Major Domestic Appliance Brands
Book Appliance Repair Online 24/7
With thousands of lines of stock in both our warehouse and repair vehicles, all fully tracked by our system, we have the facilities to perform all work quickly and efficiently, and customers are invited to track the status of their repair on our CRM system 24/7.
Domex is fully Gas Safe and F-Gas registered, as well as being a member of the Domestic Appliance Service Association, for quality assurance across the board.
So don’t hesitate to get in touch with the team today for more information.
Frequently Asked Questions
How much does an appliance repair cost in London?
Domex splits the cost into a diagnostic/inspection and a repair/parts charge so you only pay for the work you need. We publish guidance and will give an accurate, fixed quote after diagnosis or over the phone. If you want a clear fixed-price appliance repair, call us for a quote or book online and we’ll confirm prices up front.
Do you charge a call-out fee?
We do not charge a call-out fee for many of our services. You pay for the diagnosis/repair rather than a separate “call-out” charge. We use this approach across multiple different appliance types (washing machines, dishwashers, ovens etc.).
Are your engineers manufacturer-approved?
Yes. Domex is an approved service centre and partner for many major manufacturers (such as Samsung, Bosch, Hotpoint, AEG, LG, Siemens, Neff, Miele, Whirlpool, Zanussi and many more). Our engineers receive ongoing training and we also work as an approved partner for large warranty providers.
Do you offer a guarantee on your repairs?
Yes, we operate as a professional appliance service provider and as such, we offer a 12-month guarantee on parts and workmanship.
Can you repair any brand appliance?
Domex repairs most major brands, including Samsung, Bosch, Hotpoint, AEG, LG, Siemens, Neff, Miele, Whirlpool, Zanussi and more.
Do you offer same-day and emergency repairs?
Yes, we offer same-day visits, where available, and weekend availability for urgent cases. We have same-day appointments and emergency appliance repairs in London, subject to engineer availability.
What payment methods do you accept?
At Domex, we accept card payments such as contactless/debit/credit methods. We also offer online payments when you book.
How long does an appliance repair take?
Most of the on-site repairs we carry out are completed during your engineer’s first visit. We operate with 3-hour slots for appointments, so you’ll be given a three-hour arrival window, and many common faults are fixed on the same visit if the engineer carries the required part. Complex repairs that need special parts may require a follow-up visit.
What if my appliance can’t be repaired?
If a repair isn’t viable (for safety, cost, or parts-availability reasons) your assigned Domex engineer will explain your options to you. This often includes a recommendation to replace the appliance and guidance on next steps. Our diagnostics will make it clear whether repair or replacement is the better value for your household.
What areas do you cover for appliance repairs?
The team at Domex covers Greater London and South East England (we operate across the London area and cover the M25/Greater London boroughs). If you’re unsure of whether your postcode is covered, call our bookings line or enter your postcode on our website to check availability.
Do you repair appliances on weekends?
Yes, we offer weekend availability for call-outs and repairs. We invite you to check our available days/times when you book.