Approved Hisense Appliance Repair Specialists

  • Same or next day visits offered
  • 4 out of 5 repairs need only one visit
  • Local engineers closer to you

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Hisense Appliance Repairs Across London, the South East and the Midlands

Hisense has grown into one of the UK’s most-bought white goods brands. It is known for energy-efficient washing machines, PureFlat fridge freezers and value-priced dishwashers.

As an authorised Hisense service partner, the team at Domex carries out trained, in-warranty-grade repairs on out-of-warranty brand appliances. That means genuine spare parts, manufacturer service procedures, and engineers who know the WFGE, WFQR, HS, HV and RQ ranges inside out.

Whether it’s a washing machine that won’t drain, a dishwasher refusing to start, or a fridge freezer that’s lost its cool, our manufacturer-trained engineers can usually fix it during the first visit. We are expert appliance repair specialists near you, covering London, the South East and the Midlands, including Nottingham, Leicester and Birmingham.

Find Trusted Kitchen Technicians Near You – See Our Service Areas!

Out-of-warranty Hisense repairs with clear, fixed pricing

Our transparent pricing means you know the cost before the engineer arrives: no call-out fee for your repairs and no diagnostic add-ons. If your appliance is past its manufacturer warranty, a fixed-price repair from an authorised partner is almost always cheaper than buying a replacement. Get in touch with us for your out-of-warranty repairs and enjoy a fully functional appliance once again.

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Why Choose Domex for Your Hisense Appliance Repairs?

Domex is a trusted household name for quality repairs. As an approved Hisense service centre, our DBS-checked engineers carry out thorough diagnostics and repairs on your appliance, giving you the confidence and peace of mind that it actually and finally works as it should again. We back our work by a 12-month parts and labour guarantee. We also act fast, offering same-day repairs and even emergency appliance repairs. With no call-out fee, pricing with us is always transparent.

Zero call-out fees

Pay only when the repair goes ahead. No call-out charge, no diagnostic fee, even on emergency same-day visits.

12-month parts and labour guarantee

Every repair is backed by a full 12-month parts and labour guarantee, which is twice the cover most independent repairers offer.

Same-day emergency repairs

Need a fridge freezer fixed today? We hold slots back for same-day appointments and dispatch the engineer nearest you.

Authorised Hisense service partner

We’re an approved Hisense service partner. Our engineers are manufacturer-trained, fit genuine parts and follow official service procedures. Repairs are completed to in-warranty standard.

Common Hisense Faults & Error Codes We Fix

If your Hisense appliance is showing a code, you’re not alone. These are the most common faults our repair specialists see in our service vans week in, week out.

Washing machine repairs

Hisense’s wide range of washing machines include WFGE, WFQR, WFQY, WFPV, WDQY washer dryer and the Hisense 5S. When you need a qualified engineer to fix your model, Domex can help. Our Hisense washing machine repair technicians specialise in these models. This means reliable results when it is not spinning, not draining, leaking or displaying error codes.

UNB — unbalanced load. Often a clue to worn drum bearings.
F03 / E2 — drainage fault. Blocked pump filter, kinked drain hose, or failed drain pump.
F04 — heater fault. Common after limescale build-up.
F08 — motor inverter / control board fault.
dE — door lock not engaging. Hinge wear or latch failure.

Dishwasher Repairs

Do you need effective, efficient and affordable dishwasher repairs? Let Domex help. Our engineers are trained to deal with a variety of issues, including when your dishwasher is not draining, not cleaning, leaking or has a heating fault. Some of the common models we see include the HS and HV series, such as HS523E15WUK, HS673C60WUK, HV60340UK, HV623D15UK — slimline, integrated and freestanding.

E1 — door / longer-than-normal water inlet. Usually inlet valve or pressure switch.
E3 — not reaching wash temperature. Heating element or thermistor.
E4 — overflow / leak. Float switch or seal failure.
Ed — communication failure between main and display boards.

Fridge Freezer Repairs

Whether it’s a part of the PureFlat range, RQ, RF, RS, RB, RL, FM, FV series or American-style and multi-door type fridge freezers, our fridge freezer repairs are the trusted local choice. If you experience a fridge freezer that’s not cooling, not freezing, has ice build-up or another issue, the challenge is either the defrost system, evaporator fan (F1), refrigerator sensor (E1), defrost sensor (E4), door seal failures or a compressor start fault.

E1 — fridge sensor (thermistor) fault.
D5 — door alarm. Door seal or hinge alignment.
E4 — defrost sensor fault. Causes frost build-up and warm-fridge complaints.
F1 — evaporator (freezer) fan fault. Usually ice blocking the blade.

Freezer Repairs

When your freezer is not freezing, your chest freezer displays error codes or you have problems with your defrost heater, count on the Domex team to assist. We can deal with all types of issues, including temperature instability, problems with the defrost system, seal failures or perform a thermostat replacement, when necessary. Our freezer repairs apply to FC range chest freezers and FV upright freezers.

Oven, cooker and hob repairs

Our hobs and ovens are part of daily life. So, when they stop working due to an induction hob fault or trouble with the heating element, get in touch with us. Our quality and reliable oven repair and hob repair helps with all kinds of faults, including thermostat and induction zone problems and ceramic surface diagnostics. And for a gas hob or oven, our Gas Safe registered engineers are ready to offer a safe and effective solution.

Tumble Dryer Repairs

Your tumble dryer may emit no heat or take too long to dry your clothes. This is often a heat pump fault. But it can also be a condenser blockage or a thermal cut-out. Other possible issues could include faults with the drum belts. If your model is the DHGE901 heat pump dryer or you have condenser or vented models, rest assured that we can help.

Extractor Hood Repairs

Is your extractor fan not working? Rest assured we can help. For trusted cooker hood repair, your assigned engineer will perform thorough diagnostics of the fan motor, capacitor, switches, lighting faults, chimney and T-shape canopies and then perform accurate fixes to get your appliance running back up again.

What Our Customers Say

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SidneyAfter waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
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TimCalled as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
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AnonymousJob ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
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Mrs BonifaceExcellent service, engineer Alexis was very polite, and very thorough. Very reasonable charges, except for Rangemaster part. Would definitely use this company again and highly recommend them.
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AnonymousOutstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
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AnonymousJob Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
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PatBFast efficient service with highly skilled staff
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Angie VannerPunctual polite respectful. Knew what was wrong and dealt with it quickly
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AnthonyCalled Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
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Daksha Barmaksizthe two repair men that came to repair my washing machine were very polite and did the job very efficiently
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RosieMany thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
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SW LondonThey were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
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KellyVery professional and speedy service
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SylviaThank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well. The price was also very reasonable and now my broken fridge is up and running again.
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Zuhre OmerAbsolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
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FahadThe engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
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Angela & DavidGreat repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
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AnonymousProfessional, helpful and transparent charges
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TraceyIt was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
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TraceyOur washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…

Reliable UK Appliance Repair for All Brands and Models

Approved service centre for the above brands and many more.

Ready to Book Your Appliance Repair?

At Domex, we keep things simple: a fixed price up front, a three-hour time slot (weekends included), and a 12-month parts and labour guarantee on every repair we complete, whether that’s a washing machine, dishwasher, fridge freezer or another appliance.

As an authorised Hisense service partner, you can be confident the work meets manufacturer standards. Book online to see slots near you, or give us a call.

Our Expert Team

Meet Some of the Certified Engineers Behind Our Success

When something goes wrong, our customers know who to call. They ask for our engineers by name. That's because they're more than just experts; they're the friendly faces who genuinely care about fixing the problem for good. They take pride in a job well done, and they'll treat your home with the same respect as their own. You can trust them to get it right and to bring a little warmth along with their tools.

Andrei-Senior Engineer

Andrei-Senior Engineer

Based in Guildford, Andrei is a Senior Engineer with a complete skill set. Since joining in March 2020, he has completed over 10,000 repairs, demonstrating his vast experience. Andrei provides expert repair services for washing machines, dryers, dishwashers, all refrigeration...

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Elisha-Certified Engineer

Elisha-Certified Engineer

Serving the north part of Surrey, Elisha is a highly-rated Certified Engineer. If you need an appliance repair in Kingston, Cobham, Chertsey, or Chessington, Elisha is your local expert. He joined in January 2024 and specialises in washing machines, dryers,...

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Gancho-Senior Engineer

Gancho-Senior Engineer

Meet Gancho, a key member of our team since February 2019. As a Senior Engineer, he’s a true specialist in refrigeration appliance repairs. Whether you have an American fridge freezer, refrigerator, freezer, or wine cooler that needs service, Gancho has...

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Justin-Certified Engineer

Justin-Certified Engineer

Justin joined the Domex family in February 2024 and quickly proved his skill. As a Certified Engineer, he has already completed over 2,000 repairs. Justin is the go-to expert for all laundry appliance repairs, providing reliable washing machine repair, dryer...

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Kuda-Certified Engineer

Kuda-Certified Engineer

With an impressive, perfect 5-star customer satisfaction score (as of Oct’25), Kuda provides outstanding appliance repairs in the Birmingham area. Despite only joining in June 2024, he has already clocked over 2,000 successful repairs. Kuda is an expert on all...

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Luke-Certified Engineer

Luke-Certified Engineer

Luke is our Certified Engineer providing expert appliance service in the Nottingham and Leicester areas. Since joining Domex in July 2022, he has already completed over 5,000 repairs. Luke is fully trained to work on all product groups, including laundry...

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Nick-Senior Engineer

Nick-Senior Engineer

Nick is one of Domex’s most decorated engineers. A Senior Engineer who joined Domex in June 2015, he is a multiple-time winner of our prestigious ‘Engineer of the Year’ award. With over 20,000 completed repairs, his experience is second to...

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Venko-Senior Engineer

Venko-Senior Engineer

With an impressive 14,500 repairs to his name, Venko is one of our most experienced Senior Engineers. He has been providing expert appliance repairs since May 2017. Venko services South West London & the Twickenham area, specialising in washing machine...

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