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Here at Domex, we are an approved service centre for Diplomat appliances, so you can be sure that whatever kind of appliance you need to be repaired or serviced, it will be taken care of to the highest industry standards available today.
For your convenience, we have 3 hour slots available, as well as weekend slots to ensure complete flexibility, and our team will even call ahead 30 minutes before arriving at your home so that you will never miss our visit.
Domex also operate an online system that allows customers to check the status of their appliance repairs 24/7, meaning you can keep an eye on progress in real time for maximum convenience.
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Why Choose Domex Appliance Services?
Fast, Reliable Service
We offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit.
Great Value
We quote diagnostic and repair fees separately. You only pay the repair fee if we fix your appliance. If we can’t, you just pay for the diagnostic.
You Are in Control
Choose the day and time for us to visit, and we will send you a 3 hour window when our engineer is due to arrive.
We Are Experts
We know appliances and how to repair them. This is why we are trusted by most major manufacturers to be their service partner.
Confidence
You get an industry leading 12 months guarantee on your repair including any electrical / mechanical (non-cosmetic) parts we fit.
Trustworthy
Our experienced engineers are DBS (CRB) checked, trained comprehensively. We have awesome reviews, incredible service scores and multiple awards!
As a Gas Safe and F-Gas registered company, you can be sure of quality across all of our services, and Domex also hold a full licence from the Domestic Appliance Servicing Association (DASA) to ensure that all regulations and standards are met.
For more information about our Diplomat repair services, don’t hesitate to contact the team at Domex today.
Andrei-Senior Engineer
Based in Guildford, Andrei is a Senior Engineer with a complete skill set. Since joining in March 2020, he has completed over 10,000 repairs, demonstrating his vast experience. Andrei provides expert repair services for washing machines, dryers, dishwashers, all refrigeration...
Elisha-Certified Engineer
Serving the north part of Surrey, Elisha is a highly-rated Certified Engineer. If you need an appliance repair in Kingston, Cobham, Chertsey, or Chessington, Elisha is your local expert. He joined in January 2024 and specialises in washing machines, dryers,...
Gancho-Senior Engineer
Meet Gancho, a key member of our team since February 2019. As a Senior Engineer, he’s a true specialist in refrigeration appliance repairs. Whether you have an American fridge freezer, refrigerator, freezer, or wine cooler that needs service, Gancho has...
Justin-Certified Engineer
Justin joined the Domex family in February 2024 and quickly proved his skill. As a Certified Engineer, he has already completed over 2,000 repairs. Justin is the go-to expert for all laundry appliance repairs, providing reliable washing machine repair, dryer...
Kuda-Certified Engineer
With an impressive, perfect 5-star customer satisfaction score (as of Oct’25), Kuda provides outstanding appliance repairs in the Birmingham area. Despite only joining in June 2024, he has already clocked over 2,000 successful repairs. Kuda is an expert on all...
Luke-Certified Engineer
Luke is our Certified Engineer providing expert appliance service in the Nottingham and Leicester areas. Since joining Domex in July 2022, he has already completed over 5,000 repairs. Luke is fully trained to work on all product groups, including laundry...
Nick-Senior Engineer
Nick is one of Domex’s most decorated engineers. A Senior Engineer who joined Domex in June 2015, he is a multiple-time winner of our prestigious ‘Engineer of the Year’ award. With over 20,000 completed repairs, his experience is second to...
Venko-Senior Engineer
With an impressive 14,500 repairs to his name, Venko is one of our most experienced Senior Engineers. He has been providing expert appliance repairs since May 2017. Venko services South West London & the Twickenham area, specialising in washing machine...