Award-winning appliance repair specialists for South East England

  • Same or next day visits offered
  • Trusted by manufacturers
  • No call-out fee

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Kitchen Appliance Repairs South East England

Welcome to Domex – an award-winning kitchen appliance repair company that you can count on to go the extra mile. With over 70 field engineers on call, all highly skilled with regular training in any new products and methods, we’re able to carry out repairs on a range of different kitchen appliances across South East England.

As a team, we are committed to excellence. We’ve fostered a fantastic culture at our company which puts our customers at the heart of everything we do, affording us the flexibility to offer same-day visits and even weekend call outs, with engineers available throughout South East England for 3-hour slots.

Why Choose Domex Appliance Services?

Fast, Reliable Service

We offer same-day and next day visits. With our outstanding first-time fix rate, 4 out of 5 repairs only need one visit.

Great Value

We quote diagnostic and repair fees separately. You only pay the repair fee if we fix your appliance. If we can’t, you just pay for the diagnostic.

You Are in Control

Choose the day and time for us to visit, and we will send you a 1-2 hour window when our engineer is due to arrive.
15+years ofexperience

We Are Experts

We know appliances and how to repair them. This is why we are trusted by most major manufacturers to be their service partner.

Confidence

You get an industry leading 12 months guarantee on your repair including any electrical / mechanical (non-cosmetic) parts we fit.

Trustworthy

Our experienced engineers are DBS (CRB) checked, trained comprehensively. We have awesome reviews, incredible service scores and multiple awards!

Award-winning Service

As a multiple TEQ Award winners and Whirlpool’s Number 1 Service Partner in 2014, you can be secure in the knowledge that you’re in safe hands when you choose Domex. Our forward thinking, professionalism and expertise is recognised throughout the industry, and we’re always on hand for our customers in the South East England to benefit from our service.

Kitchen Appliance Servicing and Repairs Across South East England

Transparency is important to us, which is why we allow our customers to track the progress of our services 24/7. Whether you want to find out who your engineer is, when they’ll arrive, or update some key appointment details, simply go to the My Repair section of our website and stay in the loop.

We have thousands of lines of stock for spare parts, both in our extensive warehouse and fleet of vehicles, all fully tracked to keep us informed of what we have available. We can even text you when the part you require is back in stock, ensuring that you receive it as soon as possible.

For more information about our services, or to book in a repair, our friendly staff would be more than happy to help. Give us a call today on 0330 210 2100.

With over 70 field engineers on call, all highly skilled with regular training in any new products, Domex is able to carry out repairs on most makes and models of kitchen appliances, including washing machines, tumble dryers, dishwashers, gas and electric cookers, fridge freezers and freezers, ovens, extractor hoods and more.

Our commitment to going the extra mile for our customers gives us the flexibility to offer same day visits and even weekend call-outs, with engineers available throughout South East England for 3 hour slots, calling ahead, up to 30 minutes from arriving at your home.

Domex has thousands of lines of stock for spare parts, both in our extensive warehouse and fleet of vehicles, all fully tracked to keep us informed of what we have available. We can even text you when the part you require is back in stock, ensuring that you receive it as soon as possible.

All Domex customers are able to track the progress of their appliance servicing online 24/7 using the My Repair section of our website which enables you to obtain up-to-the-minute information about the status of your repairs.

Approved service centre for the above brands and many more.

What Our Customers Say

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SidneyAfter waiting for spare parts, when they finally came our repair man, Dillon, installed them into our Beko wasing machine professionally and quickly. Was very pleasant to talk to and the appliance is now working perfectly!
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TimCalled as promised 30 minutes before arrival, courteous, wore a mask, took time to understand issue, then fixed it quickly but efficiently
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AnonymousJob ref 21061368 Your engineer was fantastic; working in a pandemic, he was considerate and efficient. I am hoping our problem has been solved. Very impressed by your service.
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Mrs BonifaceExcellent service, engineer Alexis was very polite, and very thorough. Very reasonable charges, except for Rangemaster part. Would definitely use this company again and highly recommend them.
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AnonymousOutstanding customer service on the phone, extremely good engineer who knew what he was doing and who found the faulty part very quickly. He was very polite and efficient, wearing a mask al, the time, social distancing was observed at all times and he sanitised his hands as soon as he arrived. From beginning to end a very good experience, Thank you.
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AnonymousJob Reference: 21020364. Adam came to check our washer dryer yesterday. He was very polite, friendly and helpful. Very Covid aware and respectful of distancing.
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PatBFast efficient service with highly skilled staff
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Angie VannerPunctual polite respectful. Knew what was wrong and dealt with it quickly
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AnthonyCalled Domex to fix a problem with my Samsung American-style Fridge Freezer. The engineer, Yasser, was on-time, professional, polite, helpful, clearly knowledgeable and experienced, explained the various issues to me and what he was going to do and fixed the problem quickly and efficiently. Would definitely use Domex again.
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Daksha Barmaksizthe two repair men that came to repair my washing machine were very polite and did the job very efficiently
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RosieMany thanks to the engineer Boris who visited us today and fixed our washing machine. He was very professional, friendly and respectful of COVID precautions. He was very knowledgeable and fixed the problem quickly. Thank you!
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SW LondonThey were able to come a whole week earlier than originally booked in for. Very reliable and Alex, the Engineer, was very polite and absolutely knew what he was doing. The dishwasher was mended in no time. Domex have mended several appliances for me and have always been prompt and got the job done.
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KellyVery professional and speedy service
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SylviaThank you. I have had a really great experience with Domex. Everything was really well organised, including the texts and phone call giving me an exact time of arrival. The engineer, Yasser, was friendly and very helpful, wore all the protective clothing and explained everything really well. The price was also very reasonable and now my broken fridge is up and running again.
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Zuhre OmerAbsolutely fantastic service from Domestic and General and DOMEX, quick response, attended the same day. Engineer Yasser was so professional, gave me all the details and advice and dealt with my problem very professionally, thank you very much Yasser. He was able to answer all my questions and queries regarding my problem and beyond. Wore shoe covers and respected my cultural needs in the house. Thank you Mrs Zuhre Omer
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FahadThe engineer Sid was very polite and respectful and explained the issue really well. Told me that parts needed to be ordered which he did straight away and the office would be in touch to book a follow up appointment. Really fast and reliable service!
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Angela & DavidGreat repair on our Blomberg washing machine by your engineer Alexis. Very helpful and the work efficiently done.
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AnonymousProfessional, helpful and transparent charges
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TraceyIt was easy to book the repair and all charges were clearly explained. Domex were able to provide a repair person the very next day unlike other companies I tried. I loved being able to track my repair person to know when they were going to get to me. The fault was diagnosed quickly and repaired equally quickly right during the first visit.
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AnonymousOur washing machine was tripping the electrical circuit; the engineer visited within a few days of booking and identified the problem on arrival. He had the right parts with him and fixed the machine within an hour. And now it’s laundry day again…

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