Customer Testimonials

reviews-logoWhat our customers think of us is important and we pride ourselves on delivering an excellent service to everyone. We encourage all clients and customers to utilise Reviews.co.uk to leave us feedback on their experience. Take a look below to find out what recent customers thought of our services.

  • Katherine Sheerin

    19 hours ago

    Very positive experience. Friendly telephone assistance and service engineer - all very efficient too.

  • Colin

    1 day ago

    Job Ref.17260864. (KRIS). Arrived at time he said he would. My oven element had broke and was replaced very quick and efficiently. Engineer Kris was very polite, if need be I would definitely use Domex again and would recommend them to anyone.

  • Laurence

    1 day ago

    Very quick, efficient and polite service. Transparent charges. Recommended.

  • Anita Connolly

    2 days ago

    The guy was friendly and turned up on time. He was very helpful and explained what was wrong. Unfortunately, my fridge/freezer couldn't be repaired in the end, but it was worth doing and not costly.

  • V Rallabandi

    4 days ago

    Very professional, quick turnaround and quick replacement ..great service

  • Anonymous

    6 days ago

    Although totally unhappy with the customer service I received from CURRYS & SAMSUNG regarding my one week old fridge-freezer, once I was referred to DOMEX the situation changed. The engineer,Tobias, was excellent, and after having to wait for parts from SAMSUNG for 5 days, returned and methodically and professionally carried out the repairs. 10 out of 10 for DOMEX & Tobias, 2 out of 10 for CURRYS & SAMSUNG

  • Anne Baron

    1 week ago

    Very profession, organised and job completed very efficiently

  • Anonymous

    1 week ago

    Prompt response to our call for help. Efficient service and competitive prices

  • J Scherschel

    1 week ago

    Fast, efficient and friendly service over the phone and with the engineer.

  • Geoffrey Carter

    1 week ago

    I am a returning Domex customer, and not for the first time. I find Domex to be reliable in every area and have never had cause to fault their excellent service.

  • Lance Cornish

    1 week ago

    Friendly and efficient engineer. He ensured that the repair was carried out swiftly and with the minimum disruption.

  • Angela

    1 week ago

    Very helpful & efficient engineer clear explanation of the problem & since fridge can't be repaired charged very modestly. Would use again & recommend

  • Mansoor

    1 week ago

    The engineer was polite‚Äč and efficient, and got the job done. Reasonable rates

  • Jarvis Family

    1 week ago

    Job no.17220822 Arrived at the time he said he would. Very polite and helpful.

  • Anonymous

    1 week ago

    Excellent service, arrived on time, diagnosed problem with our oven and provided alternatives for repairing. Very pleasant would recommend to friends and family. Job#17241038

  • Wiltshire

    1 week ago

    On time , ID , quick diagnosis of problems to fridge / freezer , clean worker efficient repair . Help to explain what was wrong any why while carrying out repairs.

  • Anonymous

    1 week ago

    Claudiu Vila the engineer who attended was extremely polite and very helpful. also he very efficiently dealt with the fault.

  • Guled

    2 weeks ago

    ALEX JOB REF (17230077). Provided us with a high level of customer satisfaction with his great detailed knowledge and expert advise. I would strongly recommend Domex to anybody.

  • Irfane

    2 weeks ago

    Very good customer service - Engineer very professional - strongly recommend Domex

  • Anonymous

    2 weeks ago

    Professional engineer repaired our oven immediately, very reasonable charges.